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  1. #1
    Patrick
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    I have a brand new Dell loaded with Windows Movie Maker v 5.1 but it can't detect my JVC camcorder even though my camcorder screen is showing the "PC" icon.

    How can I get it to recognize my camcorder?

  2. #2
    Administrator Dave's Avatar
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    Re: JVC GR-DV800u connection to my pc

    There's a very long thread about this on the Dell forums:
    http://forums.us.dell.com/supportfor...essage.id=3340

    A few quick things to consider:

    What type of connection are you using (Firewire or USB)? Ideally you should be using Firewire - this is generally better quality and more reliable (in my experience).

    Can your PC detect other Firewire devices?

    Can your camcorder connect to other PCs?

    Have you tried a different Firewire cable?

    Have you tried installing the latest drivers, Windows service packs, etc?

    PS. Windows Movie Maker is the worst video application ever released. Change to a better solution at your earliest opportunity .
    Dave Owen
    MediaCollege.com

  3. #3
    Bob
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    Re: JVC GR-DV800u connection to my pc

    Do you have the camcorder connected through the usb or the firewire?

  4. #4
    Administrator Dave's Avatar
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    Re: JVC GR-DV800u connection to my pc

    Beat you by one minute
    Dave Owen
    MediaCollege.com

  5. #5
    Patrick
    Guest

    Re: JVC GR-DV800u connection to my pc

    Thanks. I'll go to Dell and use a Firewire next.

    Also, thanks for the heads up on the video software. This is my first time "playing" with this so I appreciate your help.

  6. #6
    Bob
    Guest

    Re: JVC GR-DV800u connection to my pc

    Yes, do use the firewire. DV video CANNOT be transferred via USB (at least no camcorder that I know of can do it - maybe some newer models can - I have a GR-DV800U and I know it can't). It would be nice if camcorder manufacturers made that extremely clear in their manuals. I wouldn't be surprised if that doesn't confuse the heck out of a lot of first time miniDV camcorder users (some manuals are just downright horrible for beginners).

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